1. If at the time of arrival of the product the recipient is not at home ?

In this case the product will be given to one of its neighbors, and the message will be left as a mobile phone (if any) , and on the door of the receiver. Alternatively, if we can not leave the product before the arrival of the recipient, the goods can be returned to the store for storage , and then it will be sent again for additional charge.

2. If the product / plants / flowers is not available or there is not the appropriate season ?

We are in the " Aley Dafna " do everything possible to ensure maximum compliance with the selected products that the customer receives. Therefore, if the product or the flower is not available, they will be replaced by equivalent products.

3. If you want to order something special and / or send in an area not specified by us to serve?

Please. contact the store by phone or e-mail.

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